Privacy policy

Privacy Policy

At Colombia Mattresses, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from http://colombiamattress.com.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Details

Name, shipping address, billing address, phone number, and email address.

Order Information

Products purchased (mattresses or related items), order value, delivery details, and selected payment method.
(We do not store full credit or debit card information.)

Payment Information

Payments are processed securely through third-party payment processors. Accepted payment methods may include major credit or debit cards and other supported digital payment options. We do not store or have direct access to your full payment details.

Technical Data

IP address, browser type, device type, operating system, referring URLs, and website usage data collected through cookies and analytics tools such as Google Analytics.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill mattress orders

  • Arrange shipping and delivery services

  • Communicate with you regarding order status, delivery updates, or customer support inquiries

  • Improve and personalize your shopping experience

  • Send transactional communications such as order confirmations and invoices

  • Prevent fraud, unauthorized transactions, and security issues

  • Comply with applicable legal and regulatory requirements

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties, including:

  • Payment processors to securely complete transactions

  • Shipping and delivery partners for order fulfillment

  • Service providers that assist with website hosting, analytics, customer support, and email communication

  • Legal or regulatory authorities when required by law or to protect our legal rights

All third parties are required to handle your information securely and only for the intended purpose.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, accounting, tax, and legal obligations.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website functionality

  • Analyze website traffic and usage patterns

  • Enhance user experience

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

6. Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Please note that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

  • Access or update your personal information

  • Request correction or deletion of your data (subject to legal requirements)

  • Opt out of non-essential communications

To exercise your rights, please contact us using the details provided below.

8. Pennsylvania & U.S. Privacy Rights

We respect applicable U.S. privacy and consumer protection laws. Colombia Mattresses does not sell or share personal information for monetary value and uses customer data solely for legitimate business purposes.

9. Children’s Information

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, appropriate steps will be taken to delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Colombia Mattresses
Business Activity: Mattress Sales

Website: http://colombiamattress.com
Phone: +1 (610) 248-1154
Email: info@colombiamattress.com

Physical Address: 1451 N 25th St, Allentown, PA 18104

Business Hours:
Monday-Saturday
9 AM–9 PM (EST)