Payment Policy

Payment Policy

At Colombia Mattresses, we are committed to providing a secure, transparent, and smooth checkout experience. This Payment Policy explains the payment methods we accept and how your payment information is handled when you make a purchase on our website.

Accepted Payment Methods

We accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • JCB

  • Discover

  • Diners Club

  • Apple Pay

All payments must be completed in full at the time of purchase. We do not currently offer financing, installment plans, or deferred payment options.

Payment Security

Your payment security and privacy are extremely important to us. All transactions made on http://colombiamattress.com are processed through secure, PCI-compliant third-party payment gateways.

We do not store or have access to your full credit card, debit card, or financial information.

Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment data during the checkout process.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.

If you do not receive a confirmation email shortly after placing your order, please check your spam or junk folder. If assistance is still needed, our support team is available to help.

Billing Information Accuracy

Please ensure that all billing information provided at checkout is accurate and matches the details associated with your selected payment method.

Orders containing incorrect, incomplete, or unverifiable billing information may be delayed, placed on hold, or canceled for security and verification purposes.

Sales Tax

Applicable sales tax will be calculated and displayed at checkout based on your shipping address and in accordance with state and local tax regulations.

When applicable, refunds are issued to the original payment method used at checkout in accordance with our Return & Refund Policy.

Fraud Prevention

To protect our customers and business operations, Colombia Mattresses reserves the right to review, refuse, or cancel any order that appears suspicious or potentially fraudulent.

If an order is canceled due to security or fraud concerns, you will be notified, and any pending charges will be voided or fully refunded as applicable.

Contact Information

If you have any questions or concerns regarding payments or billing, please contact us:

Colombia Mattresses

Website: http://colombiamattress.com
Phone: +1 (610) 248-1154
Email: info@colombiamattress.com

Physical Address: 1451 N 25th St, Allentown, PA 18104

Business Hours:
Monday-Saturday
9 AM–9 PM (EST)